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CATEGORY
  • RigER PRO
  • Mobile
  • Cloud
  • Field Ticket AI
What is RigER PRO?

A simplified field ticketing and invoicing platform for oilfield service companies. It replaces paper and Excel with a cloud web app for the office and a mobile app for the field.

How is RigER PRO different from RigER?

RigER PRO is a streamlined version focused specifically on field ticketing and invoicing. It’s built for companies that need a clean, fast workflow from ticket to invoice — without the full operations management suite.

How does invoicing work?

Invoices are generated directly from completed field tickets. Once a field crew submits a ticket, the office uses that information to create the invoice – no re-typing required.

How does pricing work?

A general price list defines your standard service rates and auto-populates on every ticket. Prices can be adjusted at the job or ticket level when needed.

Does the mobile app work without internet?

Yes. Field crews can create and complete tickets offline. Everything syncs to the cloud when connectivity returns.

Can one job have multiple tickets?

Yes. RigER PRO supports single-ticket and multi-ticket jobs depending on how your operations run.

Who is RigER PRO built for?

Oilfield service companies that want to move off paper and spreadsheets and get a faster, more accurate path from field work to invoicing.

How do I get started?

Request a demo and we’ll walk you through the field-to-invoice workflow using your own operations as an example.

Why does offline mode matter?

Remote wellsites often have zero cell service. RigER PRO Mobile stores tickets on-device and syncs automatically when connectivity returns – so your crew never loses work and billing isn’t delayed by connectivity gaps.

Do field crews need internet to use the app?

No. The app works fully offline. Tickets are saved on the device and sync to the cloud automatically when connectivity returns.

Can field employees adjust pricing on a ticket?

Yes. Standard rates load from your company price list, but crews can adjust pricing at the job or ticket level when needed.

What happens after a field ticket is submitted?

It syncs to the cloud and becomes available in the office web app. The office can then generate the invoice directly from the completed ticket.

Can one job have multiple field tickets?

Yes. RigER PRO supports both single-ticket and multi-ticket jobs.

Does the job have to start in the office?

No. Jobs can be initiated by field crews on demand or dispatched from the office — both workflows are supported.

What information does the field crew enter on a ticket?

Customer, location, services provided, and pricing. All fields are structured so nothing gets missed.

Is RigER PRO Mobile a standalone product or part of RigER?

RigER PRO is a streamlined field ticketing and invoicing platform – the mobile app works together with the cloud-based office web app.

What is RigER PRO Cloud?

The office web application where your team manages jobs, reviews field tickets, generates invoices, and controls pricing – all in one place.

Who in the office uses RigER PRO Cloud?

Dispatchers, salespeople, and accounting staff. Everyone works in the same system with access to the same jobs, tickets, and invoices.

Can the office create jobs and assign them to field crews?

Yes. Dispatchers or salespeople can create a job, prepare the field ticket, and assign it to a specific field employee before they head to the site.

How are invoices generated?

Directly from completed field tickets. The office reviews the submitted ticket and generates the invoice from that data – no manual re-entry.

How quickly do field tickets appear in the cloud?

As soon as the field crew submits a ticket and has connectivity, it syncs to the cloud and is available for review and invoicing.

What is field ticket software for oil and gas?

Field ticket software for oil and gas is a digital system that replaces paper field tickets used by oilfield service companies to record work performed at well sites. It captures job details, hours, equipment, materials, and customer signatures on a mobile device, then routes the ticket through approval and into invoicing or accounting systems like QuickBooks.

How much does field ticket software cost?

Field ticket software typically costs between $55 and $135 per user per month. RigER PRO starts at $59 per user per month for Roughneck, $79 for Supervisor, and $99 for Manager.

How does digital field ticketing reduce DSO?

Digital field ticketing reduces Days Sales Outstanding by compressing the billing cycle from over 30 days to under 5 days. Tickets are submitted, approved, and synced to invoicing in hours rather than weeks. OFS companies typically see DSO drop from 60 to 90 days down to 30 to 45 days after going digital.

Does RigER PRO work offline?

Yes. RigER PRO is built offline-first. Field crews can create tickets, capture signatures, and attach photos at remote well sites with zero cell service. Tickets sync automatically when the device returns to coverage. This is critical in the Permian, Bakken, and Eagle Ford basins where many well sites have no signal.

Does field ticket software integrate with QuickBooks?

RigER PRO integrates with both QuickBooks Online and QuickBooks Desktop. Approved field tickets flow directly into invoices with no manual re-entry. This eliminates the duplicate data entry that costs OFS office staff 8 or more hours per week.

How long does it take to deploy RigER PRO?

Most companies are creating their first digital ticket within 30 minutes of signup. Full team rollout typically takes 1 to 5 days. There is no implementation project, no IT department needed, and no contract negotiation. The 14-day free trial requires no credit card.

Who uses field ticket software?

Oilfield service companies across well services, water hauling, wireline, pumping, coiled tubing, fluid management, equipment rental, and trucking. RigER PRO targets companies with 1 to 50 field employees operating in the Permian Basin, Bakken, Eagle Ford, Anadarko, Western Canada, and MENA.

What is the ROI of digital field tickets?

OFS companies typically recover 3 to 5 percent of previously lost billables in the first year of digital adoption, equal to $15,000 to $50,000 per year for a small operation. For a 10-user company on the Professional tier ($4,680 per year), recovering even 3 percent of $2M in revenue produces a Year 1 net ROI above 12:1.

What replaces paper field tickets?

Mobile field ticket apps like RigER PRO replace paper tickets entirely. Field crews fill out tickets on a phone or tablet, capture digital signatures from the company man, attach photos, and submit to office staff in real time. The paper ticket, the manual data entry, the lost tickets, and the illegible handwriting all disappear.

Where is RigER PRO available?

RigER PRO is available across the United States, Canada, and MENA. Primary markets include the Permian Basin (Texas and New Mexico), the Bakken (North Dakota), Eagle Ford (South Texas), Anadarko (Oklahoma), and Western Canada (Alberta and British Columbia). Hosting is on Microsoft Azure with US datacenter options.

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